FAQs

When will you ship my order?

All products are shipped the same day if ordered before 3pm. For Thai orders we use Kerrys who will deliver 2-3 days from dispatch.
We will provide a tracking number on the day of dispatch for you to track your consignment on the Kerrys website.

How fast will my water filter purify tap water?

The system will purify up to 13.3 litres per hour with 2 x Black Berkey filters inside (or 26.6 Litres per hour with 4 x Black Berkey filters inside).
In real terms, this equates to approximately 1 glass of water per minute. 

I have another question not answered here...

Please refer to our Full FAQ page - if you still have a question please click on the link below and ask!